All International orders will be converted to Australian Dollars at the checkout

Instructions & FAQ

 It's pretty simple really...

If you've purchased The I.C.Emergency usb and you don't know how to access the file, here are some easy and simple steps to follow.

Just insert it into your computer's usb port (the right way up!) and fill in your personal details. 

For Mac users, an icon labelled Emergency will appear on your desktop. Simply double click the icon, then when the file appears, double click the file to open it. 

Windows users. Please click this link HERE This will open in a new window.

The file can be easily printed out as it works on any type of computer or operating system

Frequently Asked Questions

 What about security if someone steals or finds my keys?

 The only personal info on the I.C.Emergency usb is your name and phone number  There's nothing on the file that any thief could use. No address, no date of birth etc. And if someone finds your keys, they can call you and return them.

I can't get my computer to recognise the usb, is it faulty? 

Firstly, make sure you're inserting the usb the right way up into your computer! See the above link to help you, it will open in a new window. 

The fail rate is about 1 in 500, so no, the usb is probably not faulty. 

If you're running Windows 8 - 10, it reads usb's differently than any other Windows version. 

Google Find USB Windows (and your version number). This will explain how to access the usb drive. See the below pic  

Is it waterproof?

Yes the IC chip within the usb is coated with a waterproof membrane. I've tested mine many times and it's been wet when I ride my motorbike. Just let it dry out- No problems.

Can I add more info to the file?

 Yes you can, the file is a RTF (Rich Text File) which means it's easy to add data to the file, e.g. pet details, kids details, advanced care plans etc. You can even drop a photo onto the file.

What if my wife and I swap cars?

Just put both drivers details on the file. e.g. MALE 56 details. Female 45 details

Can Ambos and Police read these?

Many ambulances and police these days have computers onboard, some don't. Check with your local authorities but the term ICE is internationally known for In Case Emergency. All hospitals and Police have computers to read the usb if it's required. If in doubt, please check your local authorities.

I have I.C.E in my phone, isn't that enough?

Phones are often locked, go flat, or get smashed or lost in accidents. This product isn't an either or, it's a both kinda thing. It's your choice, but for under $22 this is a great backup option. 

Do you travel? 

If you’re going to be travelling overseas, take your ICEmergency USB with you.

Go to Google translate, and enter, I am Australian Citizen (or whatever country you’re from) and the  Australian Embassy's phone number in the country/countries you’ll be visiting. That way, if you're injured, authorities know to contact the Australian Embassy. 

I suggest that you wear this when you’re overseas, the lanyard is comfortable, obvious and carries your vital contact details in case of an emergency.

If you have any questions, please PM me and I'll be delighted to help. cheers Tony

If you have any problems, please let me know by email