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Here's the answers

 What about security if someone steals or finds my keys?

 The only personal info on the ICEmergency usb is your name and phone number  There's nothing on the file that any thief could use. If someone finds your keys, they can call you and return them.

I can't get my computer to recognise the usb, is it faulty? 

The fail rate is about 1 in 400, so no, probably not. If you're running Windows 10, it reads usb's differently than any other Windows version. 

Google Windows 10 find usb. This will explain how to access the usb drive. See the below pic 

Is it waterproof?

Yes the IC chip within the usb is coated with a waterproof membrane. Ive tested mine many times and it's been wet when I ride my motorbike. No problems.

Can I add more info to the file?

 Yes you can, the file is a RTF (Rich Text File) which means it's easy to add data to the file, e.g. pet details, kids details etc. You can even drop a photo onto the file.

What if my wife and I swap cars?

Just put both drivers details on the file. e.g. MALE 56 details. Female 45 details

Can Ambos and Police read these?

Many ambulances and police these days have computers onboard, but the term ICE is internationally known for In Case Emergency. All hospitals have computers to read the usb if it's required. If in doubt, please check your local authorities.

I have ICE in my phone, isn't that enough?

Phones have locks, go flat, get smashed or lost in accidents. This product isn't an either or, it's a both kinda thing. It's your choice, but for under $20 this is a great backup option. 

Do you travel? 

If you’re going to be travelling overseas, take your ICEmergency USB with you.

Go to Google translate, and enter, I am Australian Citizen (or whatever country you’re from) and the  Australian Embassy's phone number in the country/countries you’ll be visiting. That way, if you're injured, authorities know to contact the Australian Embassy. 

I suggest that you wear this when you’re overseas, the lanyard is comfortable, obvious and carries your vital contact details in case of an emergency.

If you have any questions, please PM me and I'll be delighted to help. [email protected] cheers Tony